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Customer Support

Welcome to Feinkost Delicatessen's customer support. We are here to assist you with any queries or concerns you may have. Feel free to reach out to us and we will get back to you as soon as possible.

We're Here to Help!

Have a question or need assistance? Fill out the form below and our team will promptly address your needs.

Chat with Our Support Team

Connect with our support team via live chat for immediate assistance.

FAQ

Frequently Asked Questions

  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where are you located?", "What are your opening hours?", or "How can I make a payment?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What are operating days/hours?
    We are open from 8AM to 5PM weekdays and from 8AM to 8PM on weekends.
  • Do you courier/deliver outside Windhoek?
    Yes! domestic shipping is available across the country. Items are couriered a day after placing your order.
  • How can I contact you?
    Email sales@feinkostdeli.com or call 0858007634, we'll be happy to assist you ASAP!
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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